Privacy Policy
TailWatch is dedicated to connecting pet owners with their lost or stray pets through innovative tracking technology. Our mission is to provide a secure and reliable platform that empowers pet owners to locate their beloved companions. Central to this mission is our unwavering commitment to transparency and data privacy. We believe that your personal information is valuable and should be treated with the utmost respect. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your privacy. We strive to provide you with clear and understandable information about your data and the choices you have regarding its use.
User's Rights
What personal data do we collect?
TailWatch collects the following personal information from you:
- Account Information:
- Name
- Email address
- Password (encrypted)
- Phone number (optional)
- Address (optional)
- Pet Information:
- Pet's name (optional)
- Pet's profile image (optional)
- Pet's address (optional)
- Pet's phone number (optional)
- Recommended medicine (optional)
- Disease (optional)
How we use information we collect
Personal data rights and control
You have the following rights regarding your personal data:
Data retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. When you delete your TailWatch account, we will retain your data for a period of 60 days.
Keeping your personal data safe
We implement appropriate technical and organizational measures to protect your personal data, including the use of encryption for sensitive information such as passwords.
Cookie policy
We use cookies to enhance your experience on our website:
- Remember your login information
- Track your browsing behavior
- Customize your website experience
You can manage your cookie preferences through your browser settings.
How to contact us
If you have any questions about our privacy policy, please contact us.
- Email : info@prodigi-studis.com
- Phone Number: 0329 9443754
- Address: M. Ali Jinnah Road, Okara, Punjab, Pakistan
Shipping Policy
We offer nationwide shipping across Pakistan. A flat shipping fee of Rs. 250 will be applied to all orders.
Refund Policy
We offer refunds for unused and unactivated tags. Please note that a 15% processing fee will be deducted from the refund amount. Refunds will be processed within 7 business days and credited back to the original payment method.